XEL-HA all inclusive ecopark Riviera Maya!

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Carretera Chetumal-Puerto Juárez, Km. 240, Q.Roo. 77690, México.
From: $129,00
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9 hours


Up to 1 day

Group Size



English, Espanol

About this activity

In the heart of the Riviera Maya, Xel-ha offers unlimited food and drinks, this theme park is for the whole family to enjoy. Each corner of Xel-ha has something new to discover, experience snorkeling in fresh water rivers, cenotes and enjoy a great variety of marine species that inhabit in this natural wonder.

Admire all the splendor of this park from the viewpoint lighthouse, immerse yourself in the most impressive natural aquarium in the Riviera Maya and snorkel in the longest underground rivers in the world.

Both Xel-ha and Xcaret are operated by the same service provider, one of the most capable in relation to good customer service and quality in their products, that is why we recommend you live the experience and if you have already visited us, relive We are sure you will have loved the experience. Xel-ha park, unlike Xcaret, offers an all-inclusive package as a base, transportation is optional but we highly recommend it for its comfort and price.

We have a great variety of activities for you and your family. We recommend you take a life jacket and start with the incredible river; You can also snorkel in the crystal clear waters of the cove and observe a great variety of tropical fish that exist in this Caribbean paradise.

Discover the secrets of nature traveling its trails by bike or on foot; Enjoy the tranquility in our hammocks, have fun on the zip lines or visit with your children a special space for them where the fun never ends. Recharge your energy as many times as you want, in the buffets of our restaurants and bars.

Xel-ha is a paradise that has everything for family and friends.


  • Remember to bring your proof of purchase printed.
  • Transportation (available with extra charge)
  • If the Tour is with transportation, confirm the time and place of departure.
  • Wear comfortable beach clothes, a bathing suit and bring an extra change of clothes.
  • Help us to care for and preserve our ecosystem! In order not to affect the natural balance of the ecosystem, the Park is only allowed to use sunscreen and tanning lotion containing titanium oxide and zinc oxide. If you do not comply with this requirement, at the entrance of the Park you will find an information module where you can exchange your sunscreen for a chemical-free sample; Your sunscreen will be returned to you upon departure.
  • Insect repellent free of the following chemicals: Benzophenone, Ethylhexyl, Homosalate, Octyl Methoxycinnamate, Octyl Salicylate, Octinoxate, Oxybenzone, Butyl Methoxydibenzoylmethane.
  • Bring cash or a card to buy souvenirs, carry out an Optional Activity or personal expenses.
  • Reservations canceled more than two days before the arrival date are subject to a 10% administrative fee.
  • Cancellations from 2 to 0 days before the arrival date, or in case of no-show, will not be refundable. Date changes are not allowed on the same day of your visit.


  • Entrance to Xelha park
  • Continental breakfast from 9:30 a.m. To 11:30 a.m.
  • Buffet lunch from 11:30 a.m. Until 5:30 p.m.
  • Unlimited non-alcoholic drinks and domestic open bar.
  • Unlimited snorkeling in the river and the cove.
  • Lighthouse-Mirador with a view at a height of 40 m and a slide descent.
  • Walks through jungle trails.
  • The Meliponario and the Nursery.
  • The children's World.
  • Rest areas with hammocks and lounge chairs.
  • Life jackets, floating tires and bicycles.
  • Use of snorkel equipment with a gift tube.
  • Use of lockers, dressing rooms and a towel.
  • Toilets and showers.
  • Free parking.
  • Other services (WiFi, ATMs and shops at additional cost).
  • Transportation (available with extra charge)
  • Photos, Videos or Tips
  • Extra activities in the park


Our transportation will pick you up between 7:00 a.m. and 9:00 a.m. depending on the location of your hotel. (Please be prepared 15 minutes before in the lobby of your hotel or meeting point) We have specific starting points and hours in the city for our visitors who are not staying at the hotel.

After receiving the instructions, we will enter the complex where you will be greeted by our qualified staff, who will be happy to answer all of your questions. Later we will be totally free to visit the attractions that we like the most, enjoy the Snorkel, Have lunch or eat in our restaurants with a large buffet, World of Adventure activities: rope games, water zip lines and jumps from 5 meters high, visit the Lighthouse-Lookout with a view at 40 m high and slide down or go through the special games for the little ones in the Children’s World, among others. At the entrance of the park there is an information area where you can find maps in different languages ​​and a model in which you can size your routes, it is worth mentioning that the park is perfectly signposted, so it will be very easy for you to locate yourself within Xelha Remember that we have staff for your inquiries throughout the park.

Back in the transport we invite you to relax or perhaps review those photos or videos that you took on the tour, you can be confident that your safety is paramount for our team. The staff of this company is here to assist you without any extra charge and if they took good care of you, you can leave them some gratification if you wish. We appreciate all your comments on our website (all comments will be published) since in this way it helps us to improve our services more and more and our next visitors will be able to have a reliable reference regarding this service provider.


Fullday (+7hours)



Frequently asked questions

Yes ground transportation from the hotels round trip is included in PLUS package.

No, everything you need for the tour is already included in our published price. Many companies charge some taxes separately, increasing the price of the tour at the time of boarding and unfortunately deceiving the visitor with misleadingly published rates, we recommend that you review the information provided by each provider on their websites. (The only thing we ask of you, if you wish, will be the tip for the team that attended you and this will be according to your will and the service received, without becoming mandatory.)

We have a capacity of 12, 24, 48, 54 and 62 people, so you will always be comfortable to enjoy our tour with your whole family, regardless of their size!

Activity's Location

Carretera Chetumal-Puerto Juárez, Km. 240, Q.Roo. 77690, México.


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From: $129,00
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